If a coupon code does not work on the first try:

  • Copy and paste the code to avoid errors 
  • If entering the code manually, check that the numbers / letters of the coupon code have been entered in the correct format 
  • Delete any blank spaces 
  • Check that the coupon has not expired or has a minimum order value 


Please note: 

  • If the basket total value is lower than the voucher value, the remaining voucher amount will expire
  • Only one coupon code can be redeemed per order 


Please contact our Customer Service team for further assistance. We will need to know the exact code you are using.