If zooPoints are not redeemed for a Reward within 12 months from the time they were credited to your account, they will expire at the end of the quarter. zooPoints earned on special promotions may have a shorter expiry date. This date cannot be changed or extended. 

You can check the expiry date in your "my zooplus" account. 

Go to zooplus Loyalty Programme for Terms & Conditions and further information.