We accept the following payment types*: 

  • Credit Card (Visa, Mastercard, American Express)
  • Debit Card (Visa) 
  • PayPal 
  • Bank transfer 
  • Apple Pay

 

* The payment options available are determined by the country on the invoice address.

 

To find out more go to Personal information under Manage account / Payment or select a payment option at checkout, before you place your order. 

 

All our payment methods are fully secure. All personal information (such as payment information, email and address) and payment details are protected by encryption and by an additional authorisation process.  

 

Credit Card/Debit Card 

Your credit or debit card will not be charged until your goods leave our warehouse. When adding a new card, you can select to save your card details for future purchases. 

 

PayPal 

If you choose PayPal, you will be redirected to the PayPal checkout page to complete your payment. If you don't have a PayPal account, you can create an account during the ordering process. Please note that we do not accept payment from USA PayPal accounts. 

 

Bank transfer 

Please be sure to include your order invoice number in the payment reference field when you enter the information for your bank transfer. Please transfer the balance to the following account:

 

zooplus SE

Commerzbank München

IBAN: DE64 7004 0041 0211 4411 01

SWIFT (BIC): COBADEFF700

 

Bank transfers can take 1-3 working days to process. Your order will be released to our warehouse for processing once the payment is booked in full.


Apple Pay

Apple Pay is available as a payment method for iOS devices on our app and mobile webshop. You can select this payment method in the checkout area. It is accessible through Safari and you can pay using a linked payment card. You pay directly via your Apple account. Upon submitting your order, you will be forwarded to Apple to authorize the payment of the order value. As soon as we have been informed about your authorization, shipping starts - depending on the shipping time indicated with the goods.


Depending on the payment method deposited with Apple Pay, it will be debited with the factual amount invoiced including any discounts, vouchers, etc. immediately after shipping has been made.


In individual cases or depending on the delivery method selected by the customer, zooplus will accept only certain types of payment.

 

You can find further details about all payment methods here.