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Ordering Information

How do I create a customer account?

Shopping at zooplus is quick, easy and safe. You will be asked if you want to register during the checkout process. Registration is free and without obligat...

Can I order as a guest?

There are many advantages of having a "my zooplus" account. If you don't want to miss out on the benefits, we recommend creating a "my z...

Is there a minimum and maximum order value?

Our minimum order value is €19 (excluding shipping fees).     We do not have a maximum order value, but our products are only available in regular quantit...

Is a printed invoice included in my delivery?

Out of consideration for the environment, zooplus no longer issues paper invoices. Your invoice will be emailed to you as a downloadable PDF.     As a reg...

Is your website secure?

Safeguarding your personal data is very important to us. We use TLS encryption (Transport Layer Security protocol) to ensure that communications and your pe...