Logo Overview
  • Orders
  • Delivery
  • Product
  • Returns & Claims
  • Customer Account
  • Shopping with us
  • Contact us
Home Shopping with us

Terms & Conditions

Terms & Conditions

zooplus SE is an online pan-European shop for pet supplies.    Our extensive range, complete with more than 8.000 pet products can only be found in our on...

Which payment methods do you accept?

We accept the following payment types*:  Credit Card (Visa, Mastercard, American Express) Debit Card (Visa)  PayPal  Bank transfer  * The payment opt...

Prices & Shipping Charges

All prices include statutory value added tax and are exclusive of delivery costs. We do not sell to businesses; therefore, we do not issue value added tax r...

Can I withdraw from my order?

The consumer has a 14-day withdrawal right. The consumer is a person who purchases goods for personal use, and in doing so enters into a legal transaction f...