If you have received a damaged parcel or product, please contact our Customer Service team. Please have the following ready so that we can help you as...
Sometimes deliveries are delayed for reasons beyond our control. If you think your parcel should have been delivered by now, please check the delivery statu...
If you are not able to locate your parcel, and you haven't been notified that your parcel was left in a nominated safe place, or with your neighbour, p...
If you haven't received all the goods you ordered, please check first whether your delivery is in several parcels. You will find this information in th...
If you have received the wrong goods or the wrong quantity of an ordered item, please contact our Customer Service team. Please have the following read...
If you have received a parcel intended for a different customer, please contact our Customer Service team.
